Pensioners Portal Orders - Grant of family pension and gratuity to the eligible member of the family of an employee/pensioner/family pensioner reported missing consolidated instructions - reg.

Pensioners Portal Orders - Grant of family pension and gratuity to the eligible member of the family of an employee/pensioner/family pensioner reported missing consolidated instructions - reg.

F.No.1/17/2011- P&PW(E)
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Pension & Pensioners' Welfare

3rd Floor, Lok Nayak Bhavan,
Khan Market, New Delhi,
Dated 24th June, 2013 / 25 JUN 2013

Office Memorandum

Sub: Grant of family pension and gratuity to the eligible member of the family of an employee/pensioner/family pensioner reported missing consolidated instructions - reg.

The provisions regarding grant of gratuity and family pension to the members of families of the deceased Government servants/pensioners who were appointed on or before 31st December, 2003 and who are/were born on pensionable establishments are contained in Rules 50-54 of the Central Civil Services (Pension) Rules, 1972. The instructions regarding grant of family pension and gratuity under these rules to the eligible member of the family of an employee reported missing had been issued vide this Departments earlier office memorandum No.1/17/86-P&PW, dated 29th August, 1986. Clarifications amendments in this regard were issued vide OM No. 1/17/86-P&PW, dated 25th January, 1991 and 18th February, 1993 and OM No. 1/28/04-P&PW(E) dated 31st March. 2009 and  2nd July, 2010.O.M. of even number, dated 14th September, 2011 and OM No. 1/17/2010-P&PW(E), dated 2nd January, 2012.

2. A reference has been received in this Department to clarify whether in a situation where SHO gates that FIR is not required to be lodged in the case of person gone missing, the eligible member of the family can be granted family pension. The matter has been examined in consultation with the Ministry of Home Affairs. Section 154 (1) of the Criminal Procedure Code mandates filing of an FIR by the Police authorities on a report received of the commission of a cognizable offence. A missing person per se does not point to commission of a cognizable offence. In view of this. cognizance of a person's disappearance can be taken by the Head of Office on the basis of an authenticated Daily Diary (DD) General Diary Entry (GDE), filed by the Police authorities concerned, as per the practice prevalent in that State/UT.

3. It has now been decided to issue consolidated instructions in supersession of previous instructions regarding grant of family pension to the eligible members of family of the employee/pensioner/family pensioner reported missing and whose where about are not known. It includes those kidnapped by insurgents/terrorists but does not include those who disappear after committing frauds/crime etc.

3. In the case of a missing employee/pensioner family pensioner, the family can apply for the grant of family pension, amount of salary due, leave encashment due and the amount of GPF and gratuity (whatever has not already been received) to the Head of Office of the organisation where the employee pensioner had last served, six months after lodging of Police report. The family pension and or retirement gratuity may be sanctioned by the Administrative Ministry/Department after observing the following formalities:-

(i) The family must lodge a report with the concerned Police Station and obtain a report from the Police, that the employee/pensioner/family pensioner has not been traced despite all efforts made by them. The report may be a First Information Report or any other report such as a Daily Diary General Diary Entry.

(ii) An Indemnity Bond should he taken from the nominee dependents of the employee/pensioner/Family pensioner that all payments will be adjusted against the payments due to the employee/pensioner/family pensioner in case she/he appears on the scene and makes any claim.

5. In the case of a missing employee, the family pension, at the ordinary or enhanced rate, as applicable, will accrue from thc expiry of leave or the date up to which pay and allowances have been paid or the date of the police report. whichever is later. In the case of a missing pensioner family pensioner, it will accrue from the date of the police report or from the date immediately succeeding the date till which pension’ family pension had been paid, whichever is later.

6. The retirement gratuity will be paid to the family within three months of the date of application. In case of any delay, the interest shall be paid at the applicable rates and responsibility for delay shall be fixed. The difference between the death gratuity and retirement gratuity shall be payable after the death of the employee is conclusively established or on the expiry of the period of seven years from the date of the police report.

7. Before sanctioning the payment of gratuity, the Head of Office will assess all Government dues outstanding against the employee/pensioner and effect their recovery in accordance with Rule 71 of the CCS (Pension) Rules, 1972 and other instructions in force for effecting such recoveries.

8. The amount of salary due, leave encashment due and the amount of GPF will be paidly the family in the first instance as per the nominations made by the employee/pensioner on filing of a police report and submission of an indemnity bond as indicated above.

9. The benefits to be sanctioned to the family nominee of the missing employee/pensioner will be based on and regulated by the emoluments drawn by him / her and the rules orders applicable to him / her as on the last date he / she was on duty including authorised periods of leave.

10. Formats of separate Indemnity Bonds to be used in the case of missing employees, missing pensioners and missing family pensioners are available at this department's website www.persmin.nic.in.

sd/-
(Sujasha Choudhury)
Deputy Secretary

Source: www.persmin.nic.in
[http://ccis.nic.in/WriteReadData/CircularPortal/D3/D03ppw/GrantofPension_250613.pdf]

Pensioners Portal Orders 2013 : Grant of Ex-gratia to those pre-1986 Contributory Provident Fund (CPF) employees who retired otherwise than on superannuation after 20 years of service - reg

Pensioners Portal Orders 2013 : Grant of Ex-gratia to those pre-1986 Contributory Provident Fund (CPF) employees who retired otherwise than on superannuation after 20 years of service - reg

No.41/26/2010- P&PW(E)
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Pension & Pensioners' Welfare

3rd Floor, Lok Nayak Bhavan,
Khan Market, New Delhi,
Dated 25th June, 2013 / 26 JUN 2013

Office Memorandum

Sub: Grant of Ex-gratia to those pre-1986 Contributory Provident Fund (CPF) employees who retired otherwise than on superannuation after 20 years of service - reg.

In this Department's OM No.45/52/97-P&PW(E), dated 22.03.2004, it was clarified that the following categories of CPF beneficiaries would not be entitled to grant of ex-gratia payment in terms of OM No.45/52/97-P&PW(E), dated 16.12.1997:-

(a) those who were dismissed or removed from service,

(b) those who resigned from service, and;

(c) those who retired from service other than on attaining the prescribed age of superannuation.

2. The matter has been reviewed. It has now been decided to delete the clause (c) above from the OM dated 22.03.2004. Accordingly, all CPF beneficiaries who retired voluntarily or on medical invalidation before 01.01.1986 after completing 20 years of continuous service would also be eligible for the ex-gratia payment in terms of OM dated 16.12.1997. Other conditions given in OM dated 16.12.1997 will remain same.

3. This issues with the concurrence of Ministry of Finance, Department of Expenditure, vide their ID 563/E.V./2013 dated 24/06/2013.

sd/-
(Sujasha Choudhury)
Deputy Secretary

All Ministries/Departments/Organisations as per list
All Pensioners' Associations as per list available in the Department
Ministry of Railways (for issuing orders for SRPF beneficiaries)
Copy to NIC for posting it on the website of the Department of Pension & PW

Source : www.pensionersportal.gov.in
[http://ccis.nic.in/WriteReadData/CircularPortal/D3/D03ppw/GrantofExGratia_260613.pdf]

Dopt order 2013 : Posting of Section Officer and Assistant of CSS to the posts located at Nagpur and Faridabad under the Cadre controlling of M/o Agriculture

Dopt order 2013 : Posting of Section Officer and Assistant of CSS to the posts located at Nagpur and Faridabad under the Cadre controlling of M/o Agriculture

URGENT

No.21/5/2012-CS-I(S)
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training

2nd Floor, Lok Nayak Bhavan
Khan Market, New Delhi-110003
Dated the 26th June. 2013

OFFICE MEMORANDUM

Subject : Posting of Section Officer and Assistant of CSS to the posts located at Faridabad and Nagpur under the Cadre controlling of M/o Agriculture.

The undersigned is directed to refer to D/o Agriculture & Cooperation OM No. 22013/2013-F.I dated 30th May, 2013 vide which they have requested to circulate the vacant posts of Section Officer and Assistant in the Directorate of Marketing & Inspection located at Faridahad & Nagpur and Directorate of Plant Protection Quarantine & Storage at Faridabad among all Cadre Units of CSS. As these posts are outstation posts, they are required to be filled up in terms of guidelines laid don in DOP&T's OM No. 21/2/2009-CS.I(P)  dated 5th October, 2012.

2. The Cadre Units of CSS are, therefore, requested to forward applications along  with the personal particulars in the enclosed format in respect of willing Section Officers / Assistants of CSS for being considered to the aforesaid vacancies by 12th July, 2013  positively. Substitutes in places of the selected officers will be provided in due course. While forwarding the request, vigilance status of the officer should also he indicated.

sd/-
(G.C. Rout)
Under Secretary to the Government of India

Bio - DATA

Name of post applied for _______________ at O/o Faridabad / Nagpur

1. Name of officer	-
2. Designation
3. Date of Birth
4. Present Ministry/Department
5. Educational qualification
6. Contact number

 

7. Experience (Including deputation details) :-

S.No.	Grade	Ministry/Department	Period	Subject dealt (in brief)
-

 

(signature of the applicant)

Date:________________

Source: www.persmin.nic.in
[http://ccis.nic.in/WriteReadData/CircularPortal/D2/D02csd/Agri_Faridabad.pdf]

An update : Steps taken by Ministry of Health and Family Welfare for relief operations in Uttarakhand

An update : Steps taken by Ministry of Health and Family Welfare for relief operations in Uttarakhand

Press Information Bureau
Government of India
Ministry of Health and Family Welfare

26-June-2013 17:39 IST

Steps taken by Ministry of Health and Family Welfare for relief operations in Uttarakhand : An update

   

• Three Central Public Health Teams have been posted to Uttarakhand. The teams have reported to Principal Secretary (H) on 23.06.2013. Eight additional teams are also kept on standby, ready to move at short notice. 
• District units of Integrated Disease Surveillance Programme (IDSP), NRHM is conducting health surveillance in all affected districts. After picking up early warning signals, Diarrhoea cases in Haridwar (Alwalpur), Uttarkashi (Udvi) and Rudraprayag (Chandrapuri) have been managed at incipient stage. No outbreak of water borne / food borne / air borne or direct contact diseases has been reported from affected areas. 
• MOHFW has deputed a high level team to Uttarakhand to review the public Health measures. 

 

• A specialist from National Vector Borne Disease Control Programme has been placed with the State Government for providing assistance on matters pertaining to vector borne diseases. 
• 3 teams for providing Psycho-social support have been arranged from NIMHANS, Bangalore. In addition, specified number of specialists (as decided by the State Government) from the field of Cardiology, Psychiatry and Internal Medicine (2 each) have been placed with the State Government. 
• State Government has requested to supply specified quantity of 60 drug and non-drug items. Interim supplies of 3 truckloads of these medical supplies have been delivered. 
• On State’s request, 10,00,000 chlorine tablets is being procured by MOHFW. 
• Indian Red Cross Society has deployed a two member team from National HQ on 19th June 2013 to Uttarkashi and another team to Pittoragarh. A high level team from the HQ has also visited the State for assessment and coordinating relief work with State Red Cross unit. 
• IRCS has provided 7 truckloads of relief material that includes tents, family packs, kitchen sets, blankets, lanterns etc. 
• 1100 bags for carrying dead bodies have been arranged through Indian Red Cross Society (IRCS). Additional 500 bags procured by MOHFW have also been sent. 
• The situation is being monitored by the Ministry.

Grant of Study Leave to the railway employees for continuing higher studies in India - modification of extant provisions - NFIR

Grant of Study Leave to the railway employees for continuing higher studies in India - modification of extant provisions - NFIR

A copy of letter has been uploaded in their official website of NFIR, regarding grant of Study Leave to Railway employees for pursuing higher studies in India. NFIR insists to pay allowances (such as Study Allowace and Transport Allowance) to the employees who are granted sutdy leave for acquiring higher skills...

The content of the letter is reproduced and given below for your ready reference...

NFIR
National Federation of Indian Railwaymen
3, CHELMSFORD ROAD, NEW DELHI -110055
Affiliated to :
Indian National Trade Union Congress (INTUC)
International Transport Workers’ Federation (ITF)

No.II/10

Dated: 24-06-2013

The Secretary (E),
Railway Board,                               Kind attention Shri Suresh Kumar Seth. AM/Staff
New Delhi

Dear Sir,

Sub: Grant of Study Leave to the railway employees for pursuing higher studies in India - modification of extant provisions - requested.

Leave Rules play a significant role in the personal life and career prospects of a Government Employees including Railway employees. So for as Railway employees are concerned, the leave rules are available vide Chapter 5 of the Indian Railway Establishment Code, Vol-I-1985 (2 Reprint Edition). Leave Rules, also known as Railway Services (Liberalised Leave) Rules, were first introduced w.e.f. 1949 and are applicable to Railway employees appointed on or after 1st February, 1949. Though these rules have been amended from time to time yet do not fulfil the present day requirement and at times found totally outdated.

1.1 Important segment of these Rules which affect adversely are the rules on “Study Leave”. The Study Leave is generally granted to the Railway employees of Group ‘A’, ‘B’ & ‘C’ categories.

1.2 Rule 556 read with Appendix ‘V’ of the ‘Leave Rules’ provides for ‘STUDY LEAVE’ where following provisions have been made in Rule (7).

Leave salary during study leave

(1) During study leave availed outside India a Railway servant shall draw leave salary equal to the pay (without allowances other than dearness allowance) that the Railway servant drew while on duty immediately before proceeding on such leave, in addition to the study allowance admissible in accordance with the provisions of rules 8 to 10.

(2) (a) During study leave availed in India, a Railway employee shall draw leave salary equal to the pay (without allowances other than dearness allowances) that the Railway servant drew while on duty immediately before proceeding on such leave.

(b) Payment of leave salary at full rate under clause (a) shall be subject to furnishing of a certificate by the Railway servant to the effect that he is not in receipt of any scholarship, stipend or remuneration in respect of any part-time employment.

(c) The amount, if any received by a Railway servant during the period of study leave as scholarship or stipend or remuneration in respect of any part time employment as envisaged in sub-rule (2) of rule 8, shall be adjusted against the leave salary payable under this sub-rule subject to the condition that the leave salary shall not be reduced to an amount less than that payable as leave salary during half pay leave.

(d) No study allowance shall be paid during study leave for courses of study in India.

1.3 Rule 2 (d) quoted above clearly puts restriction that no study allowance is payable if study is undertaken in India.

1.4 On the other hand railway employees undertaking study outside India are paid study allowance that too in foreign currency. The provision needs to be amended for extending study allowance to Railway employees who avail study leave for acquiring higher skills in the Country also.

2. NFIR desires to cite a case of Railway Employee who will be facing financial hardship while availing Study Leave. The facts of the case are given here under:

2.1 Ms Jyoti Chawla, Chief Matron (PB-II & GP Rs.5400/-), working in the Northern Railway Central Hospital, New Delhi, has been sanctioned two years Study Leave commencing from 23/07/2013 to 22/07/2015 for doing M.Sc. (Nursing) at Raj Kumari Amrit Kaur College of Nursing, Lajpat Nagar, New Delhi, by the Medical Director, Central Hospital. New Delhi, vide Notice No.724-E/Jyoti Chawla/Chief Matron/CH dated 31/05/2013.

2.2 While sanctioning Study Leave, restrictions have been laid down in the notice issued by the Medical Director, Central Hospital that all expenditure for pursuing the said course i.e. Tuition Fee, Hostel Fee, Books, Boarding & Lodging etc., any other expenses shall be borne by her at her own level.

2.3 The employee has also to execute a bond to serve the Railway Administration for three years on completion of the said course with further condition that in case she resigns/leaves the service, she will have to deposit the amount of leave salary paid to her during Study Leave. A copy of said notice is enclosed for reference.

3. The position brought out above shows that the above-named employee while pursuing the M.Sc. (Nursing) shall not be entitled for study allowance, and even transport allowance for attending daily classes of M.Sc.(Nursing). Federation further wishes to state that with the radical changes in the Educational Sector and with the setting up new medical and engineering colleges with almost all types of syllabuses, the expenditure incurred by the Railway employees needs to be borne by the Railway Administration, thus the employees alongwith leave salary should be paid allowances like:
Study Allowance,
Transport Allowance etc.,
to motivate them to acquire higher skills which would benefit railways as such staff would give equality services.

NFIR. therefore, requests the Railway Board to kindly consider and amend extant provisions, allowing the payment of above allowances to the employees who are granted Study Leave for acquiring higher skills.

Yours faithfully,
sd/-
(M.Raghavaiah)
General Secretary

Source : NFIR
[www.nfirindia.org]

Steps taken by Ministry of Health and Family Welfare for relief operations in Uttarakhand : An update

Steps taken by Ministry of Health and Family Welfare for relief operations in Uttarakhand : An update 

Press Information Bureau 

Government of India

Ministry of Health and Family Welfare 

26-June-2013 17:39 IST

Steps taken by Ministry of Health and Family Welfare for relief operations in Uttarakhand : An update 

• Three Central Public Health Teams have been posted to Uttarakhand. The teams have reported to Principal Secretary (H) on 23.06.2013. Eight additional teams are also kept on standby, ready to move at short notice.
  
• District units of Integrated Disease Surveillance Programme (IDSP), NRHM is conducting health surveillance in all affected districts. After picking up early warning signals, Diarrhoea cases in Haridwar (Alwalpur), Uttarkashi (Udvi) and Rudraprayag (Chandrapuri) have been managed at incipient stage. No outbreak of water borne / food borne / air borne or direct contact diseases has been reported from affected areas.
  
• MOHFW has deputed a high level team to Uttarakhand to review the public Health measures. 

• A specialist from National Vector Borne Disease Control Programme has been placed with the State Government for providing assistance on matters pertaining to vector borne diseases.
  
• 3 teams for providing Psycho-social support have been arranged from NIMHANS, Bangalore. In addition, specified number of specialists (as decided by the State Government) from the field of Cardiology, Psychiatry and Internal Medicine (2 each) have been placed with the State Government.
  
• State Government has requested to supply specified quantity of 60 drug and non-drug items. Interim supplies of 3 truckloads of these medical supplies have been delivered.
  
• On State’s request, 10,00,000 chlorine tablets is being procured by MOHFW.
  
• Indian Red Cross Society has deployed a two member team from National HQ on 19th June 2013 to Uttarkashi and another team to Pittoragarh. A high level team from the HQ has also visited the State for assessment and coordinating relief work with State Red Cross unit.
  
• IRCS has provided 7 truckloads of relief material that includes tents, family packs, kitchen sets, blankets, lanterns etc.
  
• 1100 bags for carrying dead bodies have been arranged through Indian Red Cross Society (IRCS). Additional 500 bags procured by MOHFW have also been sent.
  
• The situation is being monitored by the Ministry.

Ex-servicemen talk to Antony to resolve pension anomalies - One rank one pension

Ex-servicemen talk to Antony to resolve pension anomalies - One rank one pension

Ex-servicemen of Lucknow have approached defence minister AK Antony with their demand to rectify anomalies in their pension policies. Retired soldiers of the army, navy and air force, under the pan India banner — Indian Ex-servicemen Movement (IESM) — have, in a letter to the minister, pointed out a “serious lacuna’’ that the ministry of defence (MoD) has committed while formulating the pension guidelines for retired personnel.

“On completing 21 years of service, a major rank officer gets a pension higher than a lieutenant colonel, colonel, brigadier or a major general,” said wing commander (retd) AK Sahai, who is also the Lucknow convener of IESM.

Source – http://www.hindustantimes.com/

Amendment in retention period of residence in case of terminal leave or retirement : Directorate of Estates Orders

Amendment in retention period of residence in case of terminal leave or retirement : Directorate of Estates Orders
Amendment in retention period of residence in case of retirement or terminal leave :-

[TO BE PUBLISHED IN THE GAZETTE OF INDIA] EXTRAORDINARY
PART II SECTION-3, SUB-SECTION (i)

GOVERNMENT OF INDIA
MINISTRY OF URBAN DEVELOPMENT
DIRECTORATE OF ESTATES

Nirman Bhawan. New Delhi-110 108.
19th June. 2013.

NOTI FICATION

G.S.R. In pursuance of provisions of rule 45 of the Fundamental Rules. the President hereby makes the following rules further to amend the Allotment of Government Residences (General Pool in Delhi) Rules 1963. namely :-

1. Short Title & Commencement:

(1) These rules may be called the Allotment of Government Residences (General Pool in Delhi) Amendment Rules. 2013.

(2) They shall be deemed to have come into force on 23rd April, 2013.

2. In the Allotment of Government Residences (General Pool in Delhi Rules, 1963,

(i) in Supplementary Rule 317-B-11, in the table below sub-rule (2), the entry against item (ii) relating to retirement or terminal leave, occurring under column relating to permissible period of retention of the residence shall be substituted by the following entries:

(a) In cases of accommodation allotted prior to 01.07.2013: 2 months on normal licence fee, another 2 months on double of the normal licence fee, further 2 months on four times of the normal licence fee and subsequent 2 months on six times of the normal licence fee,

(b) In cases of accommodation allotted on or after 1.7.2013: 2 months on normal licence fee, another 2 months on double of the normal licence fee and further 2 months on four times of the normal licence fee

(ii) for the first proviso to Supplementary Rule 317-B-22, the following proviso shall be substituted. namely:-

"Provided that an officer. in special cases, except in case of death and retirement or terminal leave, may be allowed by Directorate of Estates to retain a residence for a period not exceeding 6 months beyond the period permitted under SR 317-B-II(2), on payment of twice the flat rate of licence fee or twice the licence fee he was paying, whichever is higher.

(iii) in Supplementary Rule 317-B-22. the second proviso shall he omitted.

[F.No. I2035/28/96-Pol.II (Vol.II)]

sd/-
(S.K. Jain)
Deputy Director of Estates (Policy)

To
The Manager,
Government of India Press,
Mayapuri, Ring Road,
New Delhi- 110064.

Foot Note
The principal rules were published vide number S.O.1330 dated the 11th May 1963. The rules were reprinted in 1980 (Corrected up to October 1979) and subsequently amended vide number:

1	S.O. 1607 dated 24.4.1982	12 G.S.R. 542 dated 30.11.1996
2	S.O.4202 dated 18.2.1982	13 G.S.R. 58(E) dated 28.I.1998
3	G.S.R 159, dated 19.2.1983	14 G.S.R.287(E) dated 1.61998
4	S.O.2085 dated 11.5.1985	15 G.S.R.225 dated the 12.11.1998
5	S.O. 666 dated 22.2.1986	16 G.S.R. 239 dated 21.7.1999
6	G.S.R. 538 dated 11.7.1987	17 G.S.R.27 dated 13.1.2001
7	G.S.R. 796 dated 24.10.1987	18 G.S.R. 346 dated 23.6.2001
8	G.S.R. 265 dated 30.5.1992	19 G.S.R. 528(E) dated 13.7.2001
9	G.S.R. 150 dated 26.3.1994 G.S.R.	20 dated 3.2.2009
10	G.S.R. 447 dated 3.9.1994	21 G.S.R.128 dated 21.8.2009
11	G.S.R. 454 dated 14.10.1995	22 G.S.R. 262(E) dated 23.4.2013

2. Sr.PPS to Secretary, Ministry of Urban Development

3. DG(W), CPWD, Nirman Bhavan. New Delhi

4. PPS to JS(UD), Ministry of Urban Development

5. PS to DE-I/DE-II, Directorate of Estates

6. Sr.Technical Director, NIC, Nirman Bhavan, New Delhi with the requet to upload this notification on the wehsite of Directorate of Estates.

7. All Deputy Directors and Assistant Directors of the Directorate of Estates.

8. All Ministries and Departments of Government of India with the request to circulate it to all the employees working in their Ministry/Department and its attached/subordinate offices who are eligible for allotment of General Pool residential accommodation.

sd/-
(S.K. Jain)
Deputy Director of Estates (Policy)

Source: www.estates.nic.in
[http://estates.nic.in/WriteReadData/dlcirculars/Circulars20243.pdf]

The Revised Refund Rules will Effect From 01.07.2013 - Indian Railways Undertakes Comprehensive Revision of its Refund Rules

The Revised Refund Rules will Effect From 01.07.2013 - Indian Railways Undertakes Comprehensive Revision of its Refund Rules

Press Information Bureau
Government of India
Ministry of Railways

25-June-2013 16:09 IST

Indian Railways Undertakes Comprehensive Revision of its Refund Rules
The Revised Refund Rules will Come into Effect From 1st July 2013

Ministry of Railways has revised and amended Refund Rules in a very comprehensive manner and notified them which shall come into force with effect from 1.7.2013. The amendments made in the Refund Rules are aimed at simplification, efficiency in processing and reduction of bogus refund claims.

Railway Passengers (Cancellation of ticket and Refund of fare) Rules, 1998 have not been substantially revised in the last 15 years during which period a large number of changes have taken place in the ticketing system of Indian Railways.  Firstly, Computerised Passenger Reservation System (PRS) as well as Computerised Unreserved Ticketing System (UTS) have proliferated. Reservation through internet has also been introduced through which 45% of the total reserved tickets are issued. Integrated Train Enquiry System -- 139 is functional through which ticket status can be obtained through SMS. The above developments warranted that the refund rules be revised comprehensively.

The major changes in the existing rules and the amendments in refund rules are as under:-

Unused (unreserved) tickets on which no reservation has been made:-

Existing rule	Amended rule
If a ticket on which no reservation of a seat or berth has been made is presented to the station master for cancellation refund of fare shall be made on every such ticket after deducting the clerkage.	If a ticket on which no reservation of a seat or berth has been made is presented for cancellation, refund of fare shall be made on every such ticket after deducting the clerkage.
(i) within three hours after the actual departure of the train for which the ticket is issued or	(i)The ticket shall be presented for cancellation within three hours of issue of ticket.
(ii) for any ticket valid for the whole day, within three hours after the actual departure of the last train of the day for the destination station	(ii) In case of tickets issued in advance the ticket is presented upto 2400 hours of the day preceding the day of journey.

Unused tickets on which reservation has been made :-
(i) if the ticket is presented for cancellation more than forty eight hours instead of the existing 24 hours in advance of the scheduled departure of the train, a minimum per passenger cancellation charge shall be deducted at the flat rate of rupees one hundred and twenty for air-conditioned first class/executive class, rupees one hundred for air-conditioned-II tier/first class, rupees ninety for air-conditioned III-tier/ 3 economy/air-conditioned chair car, rupees sixty for sleeper class and rupees thirty for second class.

(ii) if the ticket is presented for cancellation between forty eight hours and upto six hours instead of existing 24 hours and upto 4 hours before the scheduled departure of the train, cancellation charge shall be twenty five per cent of the fare subject to a minimum of the cancellation charge.

(iii)  if the ticket is presented for cancellation within six hours instead of existing 4 hours before the scheduled departure of the train and upto two hours irrespective of distance instead of existing 3/6/12 hours for distance 200 kms/200-500 kms/500 Kms and above after the actual departure of the train, the cancellation charge shall be fifty per cent of the fare subject to a minimum of the cancellation charge.

(iv) No refund shall be granted on the reserved ticket if it is surrendered for cancellation after two hours of the actual departure of the train.                    

(v)  In case, on a party ticket or a family ticket issued for travel of more than one person, some persons have confirmed reservation and others are on waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also provided that the entire ticket is surrendered for cancellation within six hours instead of existing 4 hours before the scheduled departure of the train and upto two hours instead of existing 3 hours after actual departure of the train”.

Unused waitlisted or RAC tickets :-

Existing rule

Revised rule

If the ticket is presented for cancellation upto 3/6/12 hours for distance 200 kms/200-500 kms/500 Kms and above after the actual departure of the train, except deduction of clerkage; If a Waitlisted/RAC ticket is presented for cancellation, refund of fare shall be admissible after deducting the clerkage.  Provided that for night trains leaving between 21.00 hours and 06.00 hours (actual departure), refund shall be admissible at the station within the time limits specified above or within first four hours after the opening of reservation office, whichever is later.

(i) The ticket is presented for cancellation upto three hours after the actual departure of the train irrespective of the distance. (ii) The passenger may get the tickets cancelled from any PRS counters or the designated current counters. (iii) No refund of fare shall be granted on RAC ticket /Waitlisted ticket after three hours of the actual departure of the train.  (iv) In case no current counters are available at journey originating station for night trains leaving between 21.00 hours and 06.00 hours(actual departure , refund shall be admissible at the station within first two hours after the opening of reservation office. (v) In remote and hill areas as identified by the zonal Railways with the prior approval of the General Managers and print in their Time Tables for train leaving between 1900 hours and 0600 hours (actual departure) refund shall be admissible at the station within first two hours after the opening of reservation/booking office, in case there is no reservation counters/booking office/ current counters. Available in that area.

Cancellation of e- tickets :-

 

• The e- ticket may be booked and cancelled through internet and the refund of fare shall be credited to the customer’s account after deducting the charges applicable.
• In case of a confirmed e-ticket, refund of fare shall be granted in accordance with rule for unused tickets on which reservation has been made. In case of RAC e-ticket, refund of fare shall be granted in accordance with rule for unused waitlisted and RAC tickets.
• In case of  the waitlisted e-ticket on which status of all the passengers is on waiting list even after preparation of reservation charts, names of all such passengers booked on that  Passenger Name Record (PNR) shall  be dropped from the reservation chart and  refund of fare shall be credited to the customer’s account  after deducting the clerkage.
• In case on a party e-ticket or a family e-ticket issued for travel of more than one person, some persons have confirmed reservation and others are on the list of RAC and waiting list, then in case of passengers on RAC or waitlisted not travelling, a certificate has to be obtained from the ticket checking staff to that effect and refund of fare shall be processed online through TDR, indicating the details of the certificate issued by ticket checking staff.
• The online TDR shall be filed upto seventy two hours of actual arrival of the train at passenger’s destination and the original certificate issued by the ticket checking staff is to be sent through post to Indian Railway Catering and Tourism Corporation (IRCTC). The fare shall be refunded by Indian Railway Catering and Tourism Corporation (IRCTC) to the customer’s account after due verification.
• In case of e-tickets (confirmed or RAC), if the reservation charts have been   prepared, online TDR is required to be filed for obtaining refund. No refund of fare shall be admissible on e- ticket having confirmed reservation in case the request for refund is filed online after two hours of the actual departure of the train.
• No refund of fare shall be admissible on RAC e-tickets in case the request for refund is filed online after three hours of the actual departure of the train.

 

Refund on Tatkal  tickets:

 

• No refund of fare shall be admissible on confirmed Tatkal ticket.
• In case of Tatkal ticket on waitlist, refund of fare shall be granted in accordance with rule for unused waitlisted or RAC tickets.
• In case on a party Tatkal ticket or a family Tatkal ticket issued for travel for more than one person, some persons have confirmed reservation and others are on waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also provided that the entire Tatkal ticket is surrendered for cancellation within six hours before the scheduled departure of the train or upto two hours of the actual departure of the train.

Postponement or preponement of journey on a reserved, RAC or waitlisted ticket.

 

The postponement or preponement of journey on confirmed or RAC or waitlisted ticket shall be allowed in the same class and for the same destination instead of any longer distance or any higher class by the same train or by any other train for any subsequent days,  subject to condition that the ticket is surrendered during the working hours of reservation office and at least forty eight hours instead of existing 24 hours before the scheduled departure of the train in which originally booked.

 

Non-commencement or missing of journey due to late running of trains :-

 

• No cancellation charge or clerkage shall be levied and full fare shall be refunded to all passengers holding reserved, RAC and waitlisted tickets, if the journey is not undertaken due to late running of the train by more than three hours of the scheduled departure of the train from the station commencing the journey subject to condition that the ticket is surrendered upto the actual departure of the train instead of existing 3/6/12 hours for distance 200 kms/200-500 kms/500 Kms and above after the actual departure of the train.
• In case of e-tickets, the TDR  is filed online before the actual departure of  the train for availing full refund.
• In case the ticket is cancelled or surrendered or if the request for refund of fare is filed  online after the actual departure of the train, no refund of fare shall be admissible.

Lost, misplaced, torn or mutilated tickets : -

 

If the reservation status of a lost, misplaced, torn or mutilated ticket, at the time of receipt of the application for issuance of a duplicate ticket for the purpose of undertaking journey, is confirmed or RAC and that the duplicate ticket is sought before preparation of reservation chart of the concerned train, the station master shall issue a duplicate ticket in lieu of the original ticket on payment of  rupees fifty  per passenger in case of second and sleeper class and  rupees one hundred   per passenger for other classes instead of existing clerkage charge.

 

Application for refund of Passenger Reservation System (PRS) tickets in other circumstances:-      

         

For refund of fare under circumstances other than those specified in these rules or under circumstances like ‘bandh’ or agitations or floods,  etc., the passengers could not reach the reservation counter or station or current counters for cancellation of tickets, in those cases, a TDR  shall be issued to the passenger and the passenger may apply for refund of fare within ten days instead existing 90 days from the day of commencement of journey to the Chief Commercial Manager (Refunds) of the railway administration under whose jurisdiction the TDR issuing station comes, enclosing the original TDR. The TDR shall be issued only upto three days instead of existing 30 days after the scheduled departure of the train.

Record note of discussion with regards to fixing a ceiling limit for the payment of honorarium to cashiers and other cash and pay staff.

Record note of discussion with regards to fixing a ceiling limit for the payment of honorarium to cashiers and other cash and pay staff.
Record Note of discussions held with AIRF & NFIR in the Chamber of ED(IR), Railway Board on 14.06.2013 regarding fixing a maximum ceiling limit for the payment of honorarium to Cashiers and other Cash & pay staff.

The following officers and representatives of NFIR & AIRF attended the meeting :-

Official Side	Staff Side
Shri P.V. Vaidialingam, Adv(Accounts) Ms. Ragini Yechury, ED(IR) Shri PP Sharma, EDE(G) Shri Harsh Kumar, FA&CAO(T), N.Rly. Shri Sanjeev Sharma, JD(A) Shri S.Pal, JDE(G) Shri Debashis Mallik, DE(IR)	Shri Shiv Gopal Mishra, General Secretary/AIRF Shri M Raghavaiah, General Secretary/NFIR Shri Guman Singh. President/ NFIR,

1. This meeting is in continuation of the meeting held on 26.11.2012 wherein it was decided that a maximum ceiling limit for payment of honorarium to cashiers and other cash and pay staff for the period from 01.01.2010 onwards would be decided in consultation with both the Federations.

2. After detailed discussion it was decided in the meeting held today that a maximum ceiling limit for payment of honorarium to individual staff of Cash and Pay department viz. cashiers and other cash and pay staff in a financial year from 01.01.2010 onwards, who disburse salaries and allowances, productivity linked bonus, all arrears including Pay commission arrears etc. to staff, shall not exceed 25% of his/her annual basic pay plus grade pay. This ceiling limit would be reviewed for a downward revisions after one year.

3. Henceforth, sanction of honorarium would be accorded by the GM with the concurrence of FA&CAO subject to this ceiling limit of 25%. No case of sanction of honorarium need to be sent to Railway Board for sanction.

sd/-
(P .V. Vaidialingam)
Adv.(Accounts)  

(Ragini Yechury)
 ED(IR)

(Harsh Kumar) FA&CAO(FG)/N.Rly

(Shiva Gopal Mishra)
General Secretary/AIRF   

(M. Raghavaiah)
General Secretary/AIRF

Source : AIRF & NFIR