Monday, November 4, 2019

6th CPC DA pay scales

6th CPC DA pay scales

6th CPC DA pay scales to the CPSEs employees governed by HPPC

No. 2(42)/97-DPE (WC) -GL-XXVI/19
Government of India
Ministry of Heavy Industries & Public Enterprises
Department of Public Enterprises
Public Enterprises Bhawan,
Block 14, CGO Complex, Lodi Road,
New Delhi-110003, the 29th October, 2019

OFFICE MEMORANDUM 

Subject: Payment of DA to the CDA pattern employees of CPSEs on 5th CPC pay scales governed by HPPC recommendations w.e.f. 01.07.2019 - reg.

The undersigned is directed to refer to Para No. 2 and Annexure-III to this Department’s O.M. dated 24.10.1997 wherein the rates of DA payable to the employees of CPSEs following CDA pattern pay scales, who are governed by HPPC recommendations had been indicated.

Also check: Payment of DA to the CDA pattern employees of CPSEs, drawing pay in 7th CPC pay scales

2. In continuation of this Department’s OM of even number dated 12.03.2019, the rates of Dearness Allowance payable to the employees of CPSEs governed by the recommendations of HPPC, which have not revised their pay scales in terms of DPE O.M. No. 2(54)/2008 - DPE(WC) dated 14.10.2008 may be as follows:-
  • In case of CPSEs who have not allowed the benefit of merger of 50% of DA with basic pay as contained in DPE O.M. dated 24.05.2005 to their employees, the DA payable may be enhanced from existing rate of 345% to 362% w.e.f. 01.07.2019.
  • In case of CPSEs who have allowed the benefit of merger of 50% of DA with basic pay as contained in DPE O.M. dated 24.05.2005 to their employees, the DA payable may be enhanced from existing rate of 295% to 312% w.e.f. 01.07.2019.
3. The payment of Dearness Allowance involving fractions of 50 paise and above may be rounded off to the next higher rupee and the fractions of less than 50 paise may be ignored.

Also read: DA from July, 2017 to the CDA pattern employees of CPSEs, drawing pay in 7th CPC Scale

4. All administrative Ministries/Department of Government of India are requested to bring the foregoing to the notice of the Central Public Sector Enterprise under their administrative control for necessary action at their end.
Naresh Kumar
Under Secretary
5th CPC DA Pay Scales CPSEs HPPC

Download Order: CPSEs 5th CPC DA Pay Scale

5th CPC DA pay scales

5th CPC DA pay scales

5th CPC DA pay scales to the CPSEs employees governed by HPPC

No. 2(42)/97-DPE (WC) -GL-XXVI/19
Government of India
Ministry of Heavy Industries & Public Enterprises
Department of Public Enterprises
Public Enterprises Bhawan,
Block 14, CGO Complex, Lodi Road,
New Delhi-110003, the 29th October, 2019

OFFICE MEMORANDUM 

Subject: Payment of DA to the CDA pattern employees of CPSEs on 5th CPC pay scales governed by HPPC recommendations w.e.f. 01.07.2019 - reg.

The undersigned is directed to refer to Para No. 2 and Annexure-III to this Department’s O.M. dated 24.10.1997 wherein the rates of DA payable to the employees of CPSEs following CDA pattern pay scales, who are governed by HPPC recommendations had been indicated.

Also check: Payment of DA to the CDA pattern employees of CPSEs, drawing pay in 7th CPC pay scales

2. In continuation of this Department’s OM of even number dated 12.03.2019, the rates of Dearness Allowance payable to the employees of CPSEs governed by the recommendations of HPPC, which have not revised their pay scales in terms of DPE O.M. No. 2(54)/2008 - DPE(WC) dated 14.10.2008 may be as follows:-
  • In case of CPSEs who have not allowed the benefit of merger of 50% of DA with basic pay as contained in DPE O.M. dated 24.05.2005 to their employees, the DA payable may be enhanced from existing rate of 345% to 362% w.e.f. 01.07.2019.
  • In case of CPSEs who have allowed the benefit of merger of 50% of DA with basic pay as contained in DPE O.M. dated 24.05.2005 to their employees, the DA payable may be enhanced from existing rate of 295% to 312% w.e.f. 01.07.2019.
3. The payment of Dearness Allowance involving fractions of 50 paise and above may be rounded off to the next higher rupee and the fractions of less than 50 paise may be ignored.

Also read: DA from July, 2017 to the CDA pattern employees of CPSEs, drawing pay in 7th CPC Scale

4. All administrative Ministries/Department of Government of India are requested to bring the foregoing to the notice of the Central Public Sector Enterprise under their administrative control for necessary action at their end.
Naresh Kumar
Under Secretary
5th CPC DA Pay Scales CPSEs HPPC

Download Order: CPSEs 5th CPC DA Pay Scale

Saturday, November 2, 2019

DoE – Classification of post of Senior Accounts Officer in Central Civil Accounts Service

Classification of post of Senior Accounts Officer in Central Civil Accounts Service

A-32014/1/2009/Misc/ MFCGA(A)/Gr.B/343
Government of India
Ministry of Finance
Department of Expenditure
Controller General of Accounts

Mahalekha Niyantrak Bhawan,
Block, GPOA Complex, INA,
New Delhi.

Dated : 31/10/2019

OFFICE MEMORANDUM

Subject: Classification of post of Senior Accounts Officer in Central Civil Accounts Servicereg.

In pursuance of Ministry of Finance, Department of Expenditure I.D. Note No. A-12034/7/2017-Ad.I dated 25.10-2019 issued with the approval of Hon’ble Finance Minister, the post of Senior Accounts Officer in Central Civil Accounts Service Is classified as Group ‘A’ post w.e.f. 9.4.2009 without any change in Pay Level.

Also check: Expected DA January 2020

2. All settled cases (such as promotions to the post of Senior Accounts Officer, induction into ICAS, disciplinary cases, etc.) will not be re-opened. The attendant benefits such as consultation with UPSC for promotion, change in disciplinary authority, contribution to CGEGIS etc. will be effective from the date of Issue of order for classifying the post of Senior Accounts Officer as Group ‘A’.

(Suman Bala)
Joint Controller General of Accounts

Friday, November 1, 2019

Introduction of SPARROW for CSS Officers

DoPT Orders 2019

Introduction of SPARROW for CSS Officers

No. 22/15/20 18-CS.I (APAR)
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training
CS-I (APAR)

2nd Floor, A-Wing, Lok Nayak Bhawan
Khan Market, New Delhi-3
31 st October, 2019

OFFICE MEMORANDUM

Sub: Introduction of SPARROW for CSS Officers – reg

The undersigned is directed to say that ‘SPARROW’ has been implemented across all the grades of CSS, CSSS & CSCS from the year 2018-19 vide this Department’s Office Memorandum of even number dated 10th April, 2019. Further, keeping in view the practical difficulties faced by various authorities in recording the APARs, the datelines for filing of online APARs have been extended in terms of Department of Personnel and Training’s Office Memorandum No. 21011/02/2015-Estt (A) (Pt. II), dated 18th April, 2019 and reiterated by CS-I Division’s OM of even number dated 28th May, 2019.

Also check: Introduction of SPARROW for CSS officers – completion of various tasks

An analysis of APARs generated on ‘SPARROW‘ reveals that a sizeable number of officers are yet to be mapped up on the system and their APARs are pending for generation. It is necessary that the data in respect of APARs generated in each Ministry across all the grades of CSS, should be analysed to find out the gaps with reference to total strength of officers in a particular grade. In the above context the Ministries/Departments are requested to provide their inputs pertaining to their Department as per the following proforma.

Also read: DoPT Order – Online generation and recording of APAR on SPARROW of Group ‘A’, ‘B’ and ‘C’ officers

It may be appreciated if the information, in respect of each Ministry / Department incorporating the data pertaining to attached and subordinate offices under their administrative control, may also be compiled and sent to this Department latest by 10th November, 2019.

(Chandra Shekhar)
Under Secretary to the Govt. of India

To
All Ministries / Departments of CSS

Name of the Cadre Unit :

Sub Cadre Units, if any :
1.
2.

S.No.GradeTotal StrengthTotal APARs generatedTotal Officers yet to be mappedReasons for (e)
(a)(b)(c)(d)(e)(f)
1JS/ Dir/ DS



2US



3SO



4ASO




DoPT Orders 2019 – Introduction of SPARROW for CSS OfficersDoPT Orders 2019
 Source: DoPT

Expected DA January 2020 – Dearness Allowance calculation’s 3rd stage is over!

Expected DA January 2020 – Dearness Allowance calculation’s 3rd stage is over!

Expected DA January 2020 

Expected DA January 2020 – Dearness Allowance calculation’s 3rd stage is over!

Dearness Allowance calculation’s 3rd stage is over! Central Government Employees

What does Expected DA mean?

The assumption on the Dearness Allowance calculation method. Twice a year, DA is given. So, it’s going to be revised once in six months. DA will be calculated according to CPI (IW) data every month. The percentage will be listed as additional DA without decimal at the end of each June and December.

Expected DA January 2020

There is a need for six months of CPI (IW) statistical data for 2001=100 from July to December 2019 to calculate the additional DA with effect from January 2020. The Labor Office today released the press release of the CPI (IW) for the month of September and the index is increased by two points from 320 to 322. This is the third stage in the ‘Expected DA January 2020 ‘ process. The calculation for the months of July and August has already been completed.

Dearness Allowance calculation’s 3rd stage is over! Central Government Employees

What does Expected DA mean?
The assumption on the Dearness Allowance calculation method. Twice a year, DA is given. So, it’s going to be revised once in six months. DA will be calculated according to CPI (IW) data every month. The percentage will be listed as additional DA without decimal at the end of each June and December.

Expected DA January 2020
There is a need for six months of CPI (IW) statistical data for 2001=100 from July to December 2019 to calculate the additional DA with effect from January 2020. The Labor Office today released the press release of the CPI (IW) for the month of September and the index is increased by two points from 320 to 322. This is the third stage in the ‘Expected DA January 2020 ‘ process. The calculation for the months of July and August has already been completed.

What is Expected DA Table?

The expectation reflected in the table on the DA calculation process is ‘ Expected DA Table ‘. Three table calculations are finalized in the specified tables and the other three table calculations are predicted. For the months of Oct, Nov and Dec 324, 326 and 328, we have given an imaginary CPI (IW) index.

Also check: Expected DA Table January 2020 Calculation for Central Government Employees

   "Maybe 4% of the expected DA for January 2020"
The expectation reflected in the table on the DA calculation process is ‘ Expected DA Table ‘. Three table calculations are finalized in the specified tables and the other three table calculations are predicted. For the months of Oct, Nov and Dec 324, 326 and 328, we have given an imaginary CPI (IW) index.

Also check: Expected DA Table January 2020 Calculation for Central Government Employees

AICPIN for August320
12 Month Total3710
12 Month Average309.17 (3710/12)
Increased Over 261.4218.27 (309.17 – 261.42) / 261.42) * 100
Approximate DA%18
AICPIN for September322
12 Month Total3731
12 Month Average310.92 (3731/12)
Increased Over 261.4218.94 (310.92 – 261.42) / 261.42) * 100
Approximate DA%18
AICPIN for October324 (Expected)
12 Month Total3753
12 Month Average312.75 (3753/12)
Increased Over 261.4219.64 (312.75 – 261.42) / 261.42) * 100
Approximate DA%19
AICPIN for November326 (Expected)
12 Month Total3777
12 Month Average314.75 (3777/12)
Increased Over 261.4220.4 (314.75 – 261.42) / 261.42) * 100
Approximate DA%20
AICPIN for December328 (Expected)
12 Month Total3804
12 Month Average317 (3804/12)
Increased Over 261.4221.26 (317 – 261.42) / 261.42) * 100
Approximate DA%21
AICPIN for July319
12 Month Total3691
12 Month Average307.58 (3691/12)
Increased Over 261.4217.66 (307.58 – 261.42) / 261.42) * 100
Approximate DA%17

   "Maybe 4% of the expected DA for January 2020"

Artisan staff switching over to 7th CPC Pay Matrices

Artisan staff switching over to 7th CPC Pay Matrices



NFIR

National Federation of Indian Railwaymen
3, CHELMSFORD ROAD, NEW DELHI – 110 055
Affiliated to :
Indian National Trade Union Congress (INTUC) &
International Transport Workers’ Federation (ITF)

No.1/8/CRC/09/2019

Dated: 07/10/2019

The Secretary (E),
Railway Board,
New Delhi

Dear Sir,

Subject: Restructuring of certain Group ‘C’ cadres – Artisan staff – Extension of option period for switching over to 7 CPC Pay Matrices

Ref: (i) NFIR’s PNM item No. 20/2018.
(ii) GS/NFIR’ s letter No. I/8/CRC/09/Vol.11 dated 10/10/2016 to Railway Board.
(iii) NFIR’s letter No. IV/NFIR/7 CPC (Imp)/2016/R.B.-Part II dated 11/02/2019 & 23/02/2019 addressed to DG(Pers), Railway Board.
(iv) Railway Board’s OM No. C-VII/2018/RSRP/1 dated 11/03/2019 to the Ministry of Finance.
(v) NFIR’s letter No. I/8/CRC/09/2019 dated 13/08/2019 to Railway Board.
(vi) Railway Board’s reply to GS/NFIR vide letter No. PC-VII/2018/RSRP/1 dated 27/09/2019.

On perusal of the reply of Railway Board to NFIR under reference No. PC-VII/2018/RSRP/1 dated 27/09/2019, Federation felt that the Railway Board have not analyzed this issue properly as raised by the Federation for the purpose of impressing upon the Ministry of Finance, the need for extending re-option opportunity to the Railway employees who have been promoted subsequent to the date of notification i.e. 28th July, 2016. For proper appreciation, NFIR reiterates its contentions as below :-

Read this: 7th Pay Commission Pay Fixation : 7th CPC Pay Fixation with examples

  •     Firstly, the subject relating to extension of option period for switching over to 7th CPC Pay Matrices was tabled by NFIR in the PNM fora under Item No. 20/2018 and the issue is still pending as further discussions are yet to take place.
  •     The issue was also raised by JCM (Staff Side)/Leader in the National Council JCM meeting held on 13th April, 2019 at Rail Bhavan under the Chairmanship of Cabinet Secretary. In this connection, attention is invited to Para 4.5 of the minutes of 47th meeting of NC/JCM circulated vide DoP&T O.M. dated 13th June, 2019, the same may be connected.
  •     Attention is also invited to minutes of the Standing Committee Meeting of NC/JCM held on 7th March, 2019 wherein the Chairman desired that the Department of Expenditure may consider the demand of the Staff Side. The JCM (Staff Side) as well the Federation is awaiting for the final outcome of the discussions held on 7th March, 2019.
  •     In the NFIR PNM Agenda, the Federation has cited the specific case of promotions granted under cadre restructuring w.e.f 01-09-2016 to the Technicians category on Indian Railways and contended that all those staff who came up for promotion w.e.f. September 1, 2016, are entitled for option opportunity to switch over to 7th CPC pay matrices after getting their promotion implemented in the VIth CPC Pay Band if they wish. The Federation has further amplified its contention, stating that 90 days time was given from the date of notification to enable the employees to opt for 7th CPC pay matrices and the said 90 days period ended only on 28th October 2016, whereas the Technicians got promoted w.e.f. 01-09-2016 under cadre restructuring. pointing out this specific case, NFIR they got promoted during this intervening period. This practical situation emerged in Railways could have been explained in detail by the Railway Ministry to the Finance Ministry for rendering justice.
  •     Federation vide its letter dated 11-02-2019 clearly brought out the relevancy of Rule 5 & 6 of RS(RP) Rules 2016 of Ministry of Railways Notification dated 28th July,2016 and Ministry of Finance Notification dated 25th July,2016 in the instant case, therefore it would be unfair to take a negative view for rejecting the legitimate right of the Railway employees. Federation finds that its letter dated 11-02-2019 perhaps has not been connected in Railway Board’s Office while taking up the matter at the level of Ministry of Finance as the Railway Board’s O.M. dated 11-03-2019 to Ministry of Finance, (Department of Expenditure) has not adequately projected the merits as well Railways case.

Summing up, NFIR urges upon the Railway Board to kindly review the case realistically and support NFIR’s genuine demand, duly making out cogent proposal to Ministry of Finance for extending the re-option opportunity not only to the affected employees in the Railways but also to others. Federation also conveys that it is pained to take note the Railway Board’s perception as mentioned in the last sentence of the reply stating “it is a closed chapter”.

Also check: 7th pay commission latest news today 2019

Yours faithfully

(Dr.M.Raghavaiah)
General secretary

Source: NFIR

AICPIN for the month of September 2019 – Labour Bureau Index Sep 2019 – CENTRAL GOVERNMENT EMPLOYEES NEWS

AICPIN for the month of September 2019 – Labour Bureau Index Sep 2019 – CENTRAL GOVERNMENT EMPLOYEES NEWS

Consumer Price Index (AICPIN) for the month of September 2019

No. 5/1/2019-CPI
GOVERNMENT OF INDIA
MINISTRY OF LABOUR & EMPLOYMENT
LABOUR BUREAU

‘CLEREMONT’, SHIMLA – 171004
DATED: 31st October, 2019

Press Release

Subject: Consumer Price Index for Industrial Workers (CPI-IW) – September, 2019

The All-India CPI-IW for September, 2019 increased by 2 points and pegged at 322 (three hundred and twenty two). On 1-month percentage change, it increased by (+) 0.63 per cent between August, 2019 and September, 2019 which was static between the same two months a year back.

Also check: Expected DA Table January 2020 Calculation for Central Government Employees

The maximum upward pressure to the change in current index came from Food group contributing (+) 2.20 percentage points to the total change. At item level, Rice, Wheat, Wheat Atta, Coconut Oil, Groundnut Oil, Goat Meat, Dairy Milk, Milk Buffallo, Milk Cow, Pure Ghee, Chillies Dry, Garlic, Onion, Brinjal, Cauliflower, Peas, Potato, Radish, Coconut, Lemon, Sugar, Cooking Gas, Soft Coke, Under Garments, Medicine (Allopathic), Petrol, etc. are responsible for the increase in index. However, this increase was checked by Ginger, Cabbage, Carrot, French Bean, Green Coriander Leaves, Tomato, Apple, Hair Oil, Toilet Soap, etc., putting downward pressure on the index.

The year-on-year inflation based on CPI-IW stood at 6.98 per cent for September, 2019 as compared to 6.31 per cent for the previous month and 5:61 per cent during the corresponding month of the previous year. Similarly, the Food inflation stood at 7.05 per cent against 5.10 per cent of the previous month and 0.00 per cent during the corresponding month of the previous year.

At centre level Bokaro, Raniganj, Mumbai, Ahmedabad and Agra observed the maximum increase of 8 points each followed by Jalandhar (7 points) and Godavarikhani (6 points). Among others, 5 points increase was observed in 3 centres, 4 points in 10 centres, 3 points in 6 centres, 2 points in 11 centres and 1 point in 19 centres. On the contrary, Goa recorded a maximum decrease of 4 points followed by Chennai (3 points). Among others, 2 points decrease was observed in 2 centre and 1 point in 4 centres. Rest of the 14 centres’ indices remained stationary.

The indices of 31 centres are above All-India Index and 46 centres’ indices are below national average. The index of Ernakulam centre remained at par with All-India Index.

Check this Expected DA for Central Government Employees

The next issue of CPI-IW for the month of October, 2019 will be released on Friday 29th November, 2019. The same will also be available on the office websites www.labourbureaunew.gov.in

sd/-
(AMRIT LAL JANGID)
DEPUTY DIRECTOR

AICPIN for the month of September 2019 – Labour Bureau Index Sep 2019 – CENTRAL GOVERNMENT EMPLOYEES NEWS

Thursday, October 31, 2019

DoPT - Filling up of one post of Director, Level-13 pre-revised PB-4 deputation basis in Central Hindi Training Institute


DoPT - Filling up of one post of Director, Level-13 pre-revised PB-4 deputation basis in Central Hindi Training Institute

DoPT Orders 2019

F.No.21/07/2019-CS-I(P)
Ministry of Personnel, Public Grievances Pension
Department of Personnel & Training
(C.S.I Division)
2nd Floor, 'A' wing,
Lok Nayak Bhawan,
Khan Market,New Delhi
Dated 24 October, 2019
OFFICE MEMORANDUM

Subject: Filling up of one (01) post of Director, Level-13, Rs.1,23,100- 2,15,900 (pre-revised PB-4, Rs.37,400 - 67,000 + 8700 in deputation basis in Central Hindi Training Institute, New Delhi, a subordinate office of Department of Official Language, Ministry of Home Affairs.

The undersigned is directed to circulate the Office Memorandum No.14034/17/2019 dated 22nd October, 2019 (along-with enclosures) received from Ministry of Home Affairs who have invited the services of suitable officer urgently for appointment to the post of Director, in Central Hindi Training Institute, a subordinate office of the Department of Official Language Ministry of Home Affairs on deputation basis, in the revised pay scale Pay Matrix Level-13, Rs.1.23.100 - 2.15.900 (Pre-revised PB- Rs.37.400 - 6700 + Grade pay of Rs.8700)

2. It may be noted that cadre clearance from C.S.I Division will be required in case of Under Secretary and above level officers of CSS applying for deputation.

3. In case of any further clarification, applicants are requested to contact the concerned Ministries / Departments.

Also check: Latest DoPT Orders 2019
(Sanjay Kumar Das Gupta)
Under Secretary to the Government of India
To,
All Ministries / Departments (through DOPT’s website)

latest-dopt-orders-2019-hindi



Source: DoPT

Kamlesh Chandra Committee on giving preference to Casual Labourers in selection to Gramin Dak Seva posts - DOP order

Preference to Casual Labourers in selection to GDS posts – Department of Posts Instructions

No.17-31/2016-GDS
Government of India
Ministry of Communications
Department of Posts
(GDS Section)

Dak Bhawan, Sansad Marg.
New Delhi-110 001

Dated: 30.10.2019

Office Memorandum

    Subject : Implementation of recommendations of Kamlesh Chandra Committee on giving preference to Casual Labourers in selection to GDS posts-reg.

The undersigned is directed to refer to para 14.26 of GDS Committee on giving preference to Casual Labourers in selection to GDS posts. The Committee observed that, the scheme of employing casual labourers is not in vogue from 01.09.1993 onwards and those eligible among those who were selected before 01.09.1993 would have been selected to eligible posts by now. Department has earmarked 25% of vacancies for them for recruitment as Multi Tasking Staff in Post/Mail Offices as per Recruitment Ru1es. The committee is of the view that there is no need to notify GDS vacancies to Casual Labourers as of now. Such a provision will indirectly pave the way for backdoor entry of ineligible candidates to GDS service. Department may examine this aspect.

2. The matter has been examined and following orders are issued:-

(i) As per the scheme for Casual Labourers (Grant of Temporary Status and Regularisation, temporary status is granted to those Casual Labourers who were in employment as on 10.09.1993, subject to fulfillment of certain conditions. Such Casuai Labourers who complete 3 years of service are to be treated at par with temporary MTS employees and are entitled to various benefits viz. leave, holidays, CGEGIS, GPF, Medical aid, LTC etc. and counting of temporary service after regularization for retirement benefits. Further, engagement of Casual Labourers is not permissible after the cutoff date.

(ii) There is already provision in the Recruitment Rules of MTS 2018 issued vide Directorate letter no.37-33/2009-SPB-I dated 27th August 2018 giving preference to Casual Labourers for regularization in service on seniority basis. Department has earmarke d. 25% of vacancies for Casual Labourer. If Casual Labourers are engaged as GDS, there may be a scenario wherein a Casual Labourer, who was about to get regularized as per the Recruitment Rules 2018 of Multi Tasking Staff, may not be considered for regularization as MTS.

(iii) In view of the above, it has been decided by the Competent Authority that, GDS vacancies should not be notified for Casual Labourers from the date of issue of this OM.

3. The above instructions will come into effect from the date of issue of this O.M

4. Hindi version will follow

(SB Vyavahare)
Assistant Director General (GDS/PCC)

Procedure for OTP based Refund against cancelled or Waitlist (WL) ticket in IRCTC Train Ticket Booking

IRCTC Rail Ticket Booking – Facility of OTP based refund against cancelled or WL ticket

Procedure for OTP based Refund against cancelled or Waitlist (WL) ticket in IRCTC Train Ticket Booking


Press Information Bureau
Government of India
Ministry of Railways

29-October-2019 16:41 IST

"OTP Based Refund against Cancelled Ticket or Fully Waitlisted Dropped Ticket Booked by IRCTC Authorised Agents"

Indian Railways introduces a new OTP based refund system for tickets booked through authorized railway ticketing agents. This is aimed to bring in a transparent and customer friendly refund system for reserved e-tickets which are cancelled or which are fully waitlisted dropped tickets. This new system will be implemented by Indian Railways PSU, Indian Railway Catering & Tourism Corporation Limited (IRCTC).

The OTP (One time Password) will be received as SMS on the registered mobile number of the passenger (provided by the customer/passenger to the agent at the time of booking). The customer/passenger will be required to share the OTP with the agent who booked the ticket, for getting the refund amount.

Through this user friendly facility, passenger will come to know about the exact refund amount received by agent on his behalf against cancelled ticket or fully waitlisted dropped ticket.

The objective of the scheme is to streamline the cancellation refund process further so that cancellation amount is refunded timely to the customer by the agents.

Customers are advised:

  1.     To provide correct mobile no. of one of the passengers to the IRCTC authorised agent at the time of booking reserved rail e-tickets.
  2.     To ensure that the agent records   his or her mobile no. correctly at the time of booking reserved rail e-tickets.
  3.     To note that only IRCTC authorised agents are permitted to book reserved rail e-tickets to the customer
  4.     And to note that OTP based refund for cancelled tickets or fully waitlisted dropped tickets, will be processed only if the ticket is booked through IRCTC authorised agents.

Procedure for OTP based Refund against cancelled or Waitlist (WL) ticket in IRCTC Train Ticket Booking

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