Tuesday, March 27, 2018

Booking to Tatkal Tickets & Measures to Avoid Misuse of Tatkal Scheme

Ministry of Railways
Booking to Tatkal Tickets & Measures to Avoid Misuse of Tatkal Scheme
27 MAR 2018
On Indian Railways, reserved accommodation including Tatkal accommodation can be booked through computerised Passenger Reservation System (PRS) on first come first served basis. During peak rush periods/days when demand outstrips  the availability, reserved accommodation especially in higher classes and on popular routes gets exhausted within short duration of opening of reservation.  However,   during lean periods, on non-popular and lower classes, the accommodation remains available for longer duration.  The phenomenon is more relevant for Tatkal where limited accommodation is earmarked. This happens as the available limited accommodation is accessed simultaneously through more than 10,300 counters at 3465 computerised Passenger Reservation Centers as well as through internet.

To avoid misuse of Tatkal Scheme, there are some inbuilt features in Tatkal scheme which includes provision of not granting refund on cancellation of confirmed Tatkal tickets except in case of certain special circumstances indicated in the scheme, not allowing any modification of Tatkal ticket, etc. Some additional steps have also been taken to facilitate the passengers and to avoid the misuse, some of which are:-
  • Staggering of the timings of reservation under Tatkal scheme.
  • Captcha implementation in Registration, Login and Booking page to check fraudulent booking through automation software.
  • Imposition of minimum time limit before proceeding for payment gateway as well as after making payment while booking tickets through internet.
  • Making OTP(one time password) compulsory for all net Banking Payment options.
  • Disabling authorised agents to book Tatkal tickets during first half an hour of opening of reservation.
To keep a check on the activities of touts, preventive as well as regular checks are conducted jointly/individually by Vigilance, Security and Commercial Departments, and the action against the culprits is taken as per provisions of Section 143 of Railways Act, 1989.

This information was made available in reply to a question in Rajya Sabha.

PIB

0 comments:

Post a Comment

Now Trending

Holidays to be observed in Central Government Offices during the year 2020

Holidays to be observed in Central Government Offices during the year 2020 CENTRAL GOVERNMENT HOLIDAY LISTS 2020 F.No.12/1/20...

Disclaimer:

All efforts have been made to ensure accuracy of the content on this blog, the same should not be construed as a statement of law or used for any legal purposes. Our blog "Central Government Staff news" accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise, of the contents. Users are advised to verify/check any information with the relevant department(s) and/or other source(s), and to obtain any appropriate professional advice before acting on the information provided in the blog.

Links to other websites that have been included on this blog are provided for public convenience only.

The blog "Central Government Staff news" is not responsible for the contents or reliability of linked websites and does not necessarily endorse the view expressed within them. We cannot guarantee the availability of such linked pages at all times.

Any suggestions write to us
centralgovernmentnews@gmail.com